Conflict Resolution

We recognize that most of us have been trained systematically to be competitive. While this training prepares us well for the competitive job and business market, it leaves us with few skills in establishing effective and authentic collaborative relationships.

Conflict Resolution skill-building provides:

• An understanding of conflict and its impact
  
• Appropriate conflict resolution processes in the organization
  
• Understanding of how institutional issues can often result in interpersonal conflict

Conflict Resolution skill-building addresses these areas:

1. Conflict in the context of overall relationship and focus on mutual benefits
2. A shift from blaming to taking appropriate responsibility
3. Understanding of diverse perspectives and points of view
4. Understanding of how power dynamics create conflict